Most MSPs Are Watching ERP Revenue Go Elsewhere
60% of SMBs Are Prioritising ERP.
20% of Your M365 Base Needs a New Solution.
The Model Has Changed.
The Opportunity
The Margins Are Compelling. The Barriers Were Real.
You’ve probably looked at Business Central before. The margins are compelling — 30% licensing plus up to 35% CSP incentives, among the highest in the Microsoft portfolio. Adding Dynamics 365 to an existing M365 customer increases ARPU by up to 84% and cuts churn to under 3%. Microsoft is actively pushing Modern Work resellers toward this opportunity for good reason.
The reason most MSPs haven’t moved?
Too complex Too risky Too far outside what you’d built One bad project could damage client relationships that took years to build
That caution made sense. The traditional ERP model was slow, expensive, and unforgiving. Projects scoped for six months stretched to twelve. Specialist expertise was hard to hire and harder to retain. For an MSP built on lean, repeatable service delivery, it felt like a different business entirely.
0%+
Licensing Margins
Plus up to 35% CSP incentives
0%
ARPU Increase
When adding Dynamics 365 to M365
<0%
Churn Rate
With ERP stickiness in place
The model has changed. That’s why you’re here.
This Is Not "Refer It Out and Hope"
Microsoft gives you two options...
Refer Out
DIY-ERP
Build from Scratch
Microsoft gives you two options: refer the opportunity to an ERP partner and risk the relationship, or build an ERP practice from scratch and take on years of risk.
DIY-ERP is the third path. It’s a proven delivery method that lets you step confidently into Business Central, without years of ERP expertise, without betting the business, and without starting from zero.
And crucially: Business Central isn’t unfamiliar territory. It sits natively inside the Microsoft ecosystem — the tools your team already knows, the licensing relationships you already manage, the Microsoft partnership you’ve already invested in.
You’re not building a new practice from scratch. You’re extending the one you have.
Why the Opportunity Is Real
The demand is already in your installed base. The commercial model is Microsoft-backed. What’s been missing is a delivery method you can trust.
0%
SMBs Prioritising ERP
Digitising financial management and operations (Microsoft/IDC)
0%
M365 Base Needs ERP
Installed base likely needing a new accounting or ERP solution this year (Microsoft CloudAscent)
0%
ARPU Increase
Adding Dynamics 365 to existing M365 customers (Microsoft)
<0%
Churn Rate
When ERP and CRM stickiness is in place (Microsoft)
0%+35%
Licensing + CSP
Licensing margins plus CSP incentives on Business Central (Microsoft CSP)
0%
Bottom-Line Growth
Growth potential for partners selling project-based services around BC (Microsoft)
~0%
AI Investment
MSPs increasing AI spend — AI needs structured ERP data (MSP Index 2025)
The Clients Who Stay Longest Are ERP Clients
Here’s something worth sitting with. ERP platforms become mission-critical almost immediately after go-live.
They touch payroll, compliance, customer fulfilment, and financial reporting. They don’t get switched off. They don’t get moved to a competitor on a 30-day notice.
Compare that to a helpdesk contract.
The lifetime value of an ERP client is fundamentally different, and so is the nature of the relationship.
You’re not managing their technology anymore. You’re helping run their business. That’s a more valuable position, and a far more defensible one.
Under 3% when ERP stickiness is in place. It’s not a coincidence.
Why Timing Actually Matters
The next wave of business technology is AI. Every client is starting to ask about it. But AI that drives real operational decisions — not just drafting emails — runs on structured business data.
That data comes from ERP systems.
The organisations that will benefit most from AI in the next three to five years are the ones with clean, connected, structured data flowing through a well-implemented ERP platform. The MSPs who helped build that foundation will own the AI conversation that follows.
The MSPs who don’t will be watching from the infrastructure layer while someone else takes that chair.
66% of MSPs plan to increase AI investment. The ones who will actually deliver on it are the ones who control the data layer. ERP is that layer.
What Is DIY-ERP And Why Does It Actually Work?
Most implementation methodologies live in a consultant’s head, a SharePoint folder, or a spreadsheet nobody updates. When the process depends on people interpreting it correctly, projects can blow out. That’s where ERP gets its reputation.
DIY-ERP is different because the methodology runs inside Business Central itself. The configuration engine, the training, the implementation schedule — all embedded directly in your client’s BC environment. The process can’t drift because it’s not a document. It’s the software.
Here’s what that means practically:
BC Extension
Automated Configuration Engine
Embedded Training
Mentor-On-Demand Support
The Roadmap
You don’t need to already be an ERP expert. You follow a repeatable path, not a blank canvas.
Step in front of your first ERP client with confidence, not improvisation.
How You Sell It
Prospect
Defined Scope
Fixed Price
Guaranteed
Traditional BC sales cycles stall because nobody can answer the two questions every prospect actually asks: how much and by when.
With DIY-ERP, your prospect self-prescribes what they need through a defined process before you ever quote. That gives you a complete scope, a fixed price, and a committed delivery date, before a contract is signed.
You stop selling hours. You start selling a guaranteed outcome.
For MSPs, that changes the conversation:
Shorter Sales Cycles
No months of discovery before a proposal.
Higher Close Rates
Fixed price and guaranteed delivery removes the biggest objection.
Lower Delivery Cost
One consultant handles what previously needed a full team.
No New Hires Required
Your existing BC implementers are enough.
What Your Client Actually Experiences
Your client goes from zero to live on BC, on time, on budget, with every specification delivered.
They nominate a Super User as your primary contact. That person doesn’t need an IT background. By go-live, they’ll know the system well enough to own it, extend it, and grow into more Microsoft products over time.
A client who understands their BC environment keeps expanding their Microsoft footprint through you. That’s how churn drops below 3%. That’s how you move from managing their network to running their business.
Super User Nominated
Your client nominates a Super User as the primary contact. No IT background needed. By go-live, they’ll know the system well enough to own it, extend it, and grow into more Microsoft products.
Self-Prescribed Scope
Through a defined process, your client prescribes exactly what they need. Complete scope, no surprises, no scope creep.
Toolkit-Driven Training
The DIY-ERP toolkit delivers all specifications, set-up, training and go-live work. No separate training engagement required.
Confident to Scale
A client who understands their BC environment keeps expanding their Microsoft footprint through you. That’s how churn drops below 3%. That’s how you move from managing their network to running their business.
Becoming a DIY-ERP Partner
There’s nothing to buy and nothing to pay upfront.
We train you, give you the sales templates and scripts you need, and we support you through your first client engagement. From day one, it’s more profitable and less risky than anything you’ve tried in ERP before.
$0
It Costs Nothing to Start
No licensing fee, no partner fee, no trial cost.
0
No New Staff Required
If you have BC implementers, you have what you need. If you’re still building that capability, we can white-label delivery while you onboard your BC specialist, and we’ll support you with position descriptions to hire the right person.
0st
We Help You Get Your First Sale
You’re not figuring out the go-to-market alone.
Paid
You Get Paid to Train & Install
Revenue starts from your first engagement, not after some lengthy ramp period.
The risk of not moving is higher than the risk of starting.
Grow from Managing Networks. Start Running Businesses.
The obvious MSP service lines have matured. Infrastructure, cloud migration, M365 — the market is crowded, and margins are tighter. The next meaningful growth doesn’t come from adding another infrastructure tier. It comes from becoming a fundamentally different kind of partner.
Microsoft owns the platform and the commercial model. DIY-ERP gives you the proven delivery method. You own the client relationship, and you never hand it off to someone else.
Head Office
Brisbane, Queensland, Australia
Phone
+61 (7) 3303 0215
info@diy-erp.com
Hours
Monday–Friday, 8:30 AM – 5:30 PM (AEST)
The opportunity is already in your installed base. The window is open. The method is ready.
Reach out with a message
Register your interest below to book a personal discovery call with Kris Manché, our CEO. No commitment, no paperwork, just a straight conversation about whether this is the right fit for your practice.
Sell and Deliver The Business Central Your Clients Want
In Under 20 Weeks. In Full and On Budget.
Guaranteed.